Hold Harmless
Agreement & Release

By accepting this agreement, the undersigned waives any claims that any participant may have against Charlotte’s Quest Nature Center, the Manchester Parks Foundation, the Town of Manchester, any employees, contractors, or volunteers of the nature center, the foundation or the town for any injury to person or property that may occur as a result of participating in nature programming or any activity at Charlotte’s Quest Nature Center or Pine Valley Park, except in the case of gross negligence on the part of Charlotte’s Quest Nature Center, its owner and associates.

 

I understand that I assume risk of personal injury to any participant or guardian of participant that may occur as a result of our own negligence. We hereby agree to release and hold harmless from any liability, the above-mentioned organizations, their employees, contractors, volunteers and all other elected officials, except in the case of gross negligence on the part of the Manchester Parks Foundation, Charlotte’s Quest Nature Center and it’s owners/associates.

Image Use Statement

Pine Valley Park and Charlotte’s Quest Nature Center (the park) are governed by Manchester Parks Foundation (the Foundation) and owned by the Town of Manchester (the Town). The park operates as a public space; therefore, photography of people and park features is legally acceptable within reasonable community standards. The Foundation frequently hosts community events, activities and nature education programs at the park where they may obtain photographs, video images, or voice recordings of you and/or your child(ren) for use in educational, marketing or public relations purposes, with or without identification by name. The Foundation sometimes utilizes the talents of volunteer third-party photographers to obtain high-quality photographs. It is not uncommon for these photographers to use the photographs obtained at the park in their own portfolio and/or marketing materials. Both the Foundation and third-party photographer shall not be obligated to provide financial compensation of any type associated with the taking or publication of photographs or participation in marketing materials or other publications. Publication of photographs confers no rights of ownership or royalties whatsoever. If you do not wish to have your and/or your child(ren)’s voice reproduced, or your images appear as stated herein, please notify the Foundation in writing.

 

It is assumed that parents and guardians consent to their children being audiotaped, photographed, videotaped, or having their image placed on a website, in print materials, on social media or other publications by Charlotte’s Quest on behalf of the Manchester Parks Foundation or by third-party photographers unless such notification is received.

There are occasions when the media cover certain events. If you do not wish to have your child’s name or likeness published by the media, you should address your concerns in a timely manner directly to Manchester Parks Foundation so that we may do our best to advise the media outlet before publish. Please be advised that the Foundation has no control over the media when they are covering activities such as community events and programs that are open to the public.

Privacy Policy

Manchester Parks Foundation (“organization,” “we,” or “us”) respects your privacy and is committed to protecting it through this Privacy Policy. This Privacy Policy governs your access to and use of charlottesquest.org , including any content, functionality, and services offered on or through charlottesquest.org (the “Website“), whether as a guest or a registered user.

When accessing the Website, the Organization will learn certain information about you, both automatically and through voluntary actions, you may take, during your visit. This policy applies to information we collect on the Website and in email, text, or other electronic messages between you and the Website.

Please read the Privacy Policy carefully before you start to use the Website. By using the Website or by clicking to accept or agree to the Terms of Use when this option is made available to you, you accept and agree to be bound and abide by the Privacy Policy. If you do not want to agree to the Privacy Policy, you must not access or use the Website.

 

Children Under The Age Of 13

Our Website is not intended for children under 13 years of age. No one under age 13 may provide any information to or on the Website. We do not knowingly collect personal information from children under 13. If you are under 13, do not use or provide any information on this Website or on or through any of its features/register on the Website, make any purchases through the Website, use any of the interactive or public comment features of this Website or provide any information about yourself to us, including your name, address, telephone number, email address, or any screen name or user name you may use.

If we learn we have collected or received personal information from a child under 13 without verification of parental consent, we will delete that information. If you believe we might have any information from or about a child under 13, please contact us at explore@charlottesquest.org.

 

Information We Collect About You

When you access the Website, the Company will learn certain information about you during your visit.

 

Information You Provide To Us. The Website provides various places for users to provide information. We collect information that users provide by filling out forms on the Website, communicating with us via contact forms, responding to surveys, search queries on our search feature, providing comments or other feedback, and providing information when ordering a product or service via the Website.

We use information you provide to us to deliver the requested product and/or service, to improve our overall performance, and to provide you with offers, promotions, and information.

 

Information We Collect Through Automatic Data Collection Technology. As you navigate through our Website, we may use automatic data collection technologies including Google Analytics to collect certain information about your equipment, browsing actions, and patterns. This will generally include information about your location, your traffic pattern through our website, and any communications between your computer and our Website.  Among other things, we will collect data about the type of computer you use, your Internet connection, your IP address, your operating system, and your browser type.

The information we collect automatically is used for statistical data and will not include personal information. We use this data to improve our Website and our service offerings. To the extent that you voluntarily provide personal information to us, our systems will associate the automatically collected information with your personal information.

 

 

Use of Cookies And Pixels

 

Similar to other commercial websites, our website utilizes a standard technology called “cookies” and server logs to collect information about how our site is used. Information gathered through cookies and server logs may include the date and time of visits, the pages viewed, time spent at our site, and the websites visited just before and just after our own, as well as your IP address.

A cookie is a very small text document, which often includes an anonymous unique identifier. When you visit a website, that site’s computer asks your computer for permission to store this file in a part of your hard drive specifically designated for cookies. Each website can send its own cookie to your browser if your browser’s preferences allow it, but (to protect your privacy) your browser only permits a website to access the cookies it has already sent to you, not the cookies sent to you by other sites.

The Organization reserves the right to use technological equivalents of cookies, including social media pixels. These pixels allow social media sites to track visitors to outside websites so as to tailor advertising messages users see while visiting that social media website. The Organization reserves the right to use these pixels in compliance with the policies of the various social media sites.

 

 

Third Party Use Of Cookies

 

Some content or applications, including advertisements, on the Website are served by third-parties, including advertisers, ad networks and servers, content providers, and application providers. These third parties may use cookies alone or in conjunction with web beacons or other tracking technologies to collect information about you when you use our website. The information they collect may be associated with your personal information or they may collect information, including personal information, about your online activities over time and across different websites and other online services. They may use this information to provide you with interest-based (behavioral) advertising or other targeted content.

We do not control these third parties’ tracking technologies or how they may be used. If you have any questions about an advertisement or other targeted content, you should contact the responsible provider directly.

 

 

Email Information

 

If you choose to correspond with us through email, we may retain the content of your email messages together with your email address and our responses. We provide the same protections for these electronic communications that we employ in the maintenance of information received online, mail, and telephone. This also applies when you register for our website, sign up through any of our forms using your email address or make a purchase on this site. For further information see the email policies below.

 

 

Email Policies

 

We are committed to keeping your e-mail address confidential. We do not sell, rent, or lease our subscription lists to third parties, and will not disclose your email address to any third parties except as allowed in the section titled Disclosure of Your Information. We will maintain the information you send via e-mail in accordance with applicable federal law.

 

In compliance with the CAN-SPAM Act, all e-mails sent from our organization will clearly state who the e-mail is from and provide clear information on how to contact the sender. In addition, all e-mail messages will also contain concise information on how to remove yourself from our mailing list so that you receive no further e-mail communication from us.

Our emails provide users the opportunity to opt-out of receiving communications from us and our partners by reading the unsubscribe instructions located at the bottom of any e-mail they receive from us at anytime.

Users who no longer wish to receive our newsletter or promotional materials may opt-out of receiving these communications by clicking on the unsubscribe link in the e-mail.

 

 

How And Why We Collect Information

 

The Organization collects your information in order to record and support your participation in the activities you select. If you register as a member, sign up for our newsletter, and/or purchase a product from us, we collect your information. We use this information to track your preferences and to keep you informed about the products and services you have selected to receive and any related products and/or services. As a visitor to this Website, you can engage in most activities without providing any personal information. It is only when you seek to register for services that you are required to provide information.

 

If you opt to register as a member or purchase any products sold by the Organization on this Website, we will automatically enroll you to receive our free email newsletter. If you do not wish to receive this newsletter, you can unsubscribe anytime. We include an “unsubscribe” link at the bottom of every email we send. If you ever have trouble unsubscribing, you can send an email to explore@charlottesquest.org requesting to unsubscribe from future emails.

 

If you are in the European Union and opt to register as a member, or purchase any products sold by the Organization on this Website, we will only enroll you to receive our free email newsletter if you affirmatively consent to it. If you do not wish to receive this newsletter, you can unsubscribe anytime. We include an “unsubscribe” link at the bottom of every email we send. If you ever have trouble unsubscribing, you can send an email to explore@charlottesquest.org requesting to unsubscribe from future emails.

 

 

How Do We Use the Information That You Provide to Us?

 

We use personal information for purposes of presenting our Website and its contents to you, providing you with information, providing you with offers for products and services, providing you with information about your subscriptions and products, carrying out any contract between you and the Organization, administering our business activities, providing customer service, and making available other items and services to our customers and prospective customers.

From time-to-time, we may use the information you provide to us to make you offers to purchase products and services provided by third parties in exchange for a commission to be paid to us by such third parties. Should you opt to take part in such promotions, the third parties will receive your information.

From time-to-time, we may use the information you provide to us to display advertisements to you that are tailored to your personal characteristics, interests, and activities.

 

 

Disclosure Of Your Information

 

As a general rule, we do not sell, rent, lease or otherwise transfer any information collected whether automatically or through your voluntary action.

 

We may disclose your personal information to our subsidiaries, affiliates, and service providers for the purpose of providing our services to you.

 

We may disclose your personal information to a third party, including a lawyer or collection agency, when necessary to enforce our terms of service or any other agreement between you and the Organization.

 

We may provide your information to any successor in interest in the event of a merger, divestiture, restructuring, reorganization, dissolution, or other sale or transfer of some or all of the Organization’s assets and/or business.

 

We may disclose information when legally compelled to do so, in other words, when we, in good faith, believe that the law requires it or for the protection of our legal rights or when compelled by a court or other governmental entity to do so.

 

 

How Do We Protect Your Information and Secure Information Transmissions?

 

We employ commercially reasonable methods to ensure the security of the information you provide to us and the information we collect automatically. This includes using standard security protocols and working only with reputable third-party vendors.

 

Email is not recognized as a secure medium of communication. For this reason, we request that you do not send private information to us by email. However, doing so is allowed, but at your own risk. Some of the information you may enter on our website may be transmitted securely via a secure medium known as Secure Sockets Layer, or SSL. Credit Card information and other sensitive information is never transmitted via email.

 

The Organization may use software programs to create summary statistics, which are used for such purposes as assessing the number of visitors to the different sections of our site, what information is of most and least interest, determining technical design specifications, and identifying system performance or problem areas.

 

For site security purposes and to ensure that this service remains available to all users, the Organization uses software programs to monitor network traffic to identify unauthorized attempts to upload or change information, or otherwise cause damage.

 

 

Policy Changes

 

It is our policy to post any changes we make to our privacy policy on this page. If we make material changes to how we treat our users’ personal information, we will notify you by email to the email address specified in your account and/or through a notice on the Website home page. The date the privacy policy was last revised is identified at the bottom of the page. You are responsible for ensuring we have an up-to-date active and deliverable email address for you, and for periodically visiting our Website and this privacy policy to check for any changes.

 

 

Visitors’ GDPR Rights

 

If you are within the European Union, you are entitled to certain information and have certain rights under the General Data Protection Regulation. Those rights include:

 

  • We will retain any information you choose to provide to us until the earlier of: (a) you asking us to delete the information, (b) our decision to cease using our existing data providers, or (c) the Organization decides that the value in retaining the data is outweighed by the costs of retaining it.
  • You have the right to request access to your data that the Organization stores and the rights to either rectify or erase your personal data.
  • You have the right to seek restrictions on the processing of your data.
  • You have the right to object to the processing of your data and the right to the portability of your data
  • To the extent that you provided consent to the Organization’s processing of your personal data, you have the right to withdraw that consent at any time, without affecting the lawfulness of processing based upon consent that occurred prior to your withdrawal of consent.
  • You have the right to lodge a complaint with a supervisory authority that has jurisdiction over issues related to the General Data Protection Regulation.
  • We require only the information that is reasonably required to enter into a contract with you. We will not require you to provide consent for any unnecessary processing as a condition of entering into a contract with us.

Contact Us

Manchester Parks Foundation welcomes your questions or comments regarding the Hold Harmless Agreement and Release, Image Use Statement or Privacy Policy:

 

3400 Wilhelm Lane

Manchester, Maryland 21102

Email Address: explore@charlottesquest.org

 
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